Privacy Policy & Cookie Declaration

At AudioVisual2Go, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website (www.audiovisual2go.co.uk) or engage with our services. By using our website, you consent to the practices described in this policy.

Who We Are

AudioVisual2Go is a trading name of Phase Electrical Distributors Limited. If you have any questions about this Privacy Policy or how your data is handled, please contact us:

- Email: sales@electrical2go.co.uk

- Phone: 01424 220384

Information We Collect

We collect and process different types of personal information to improve our services and ensure a smooth customer experience. This includes:

1. Information You Provide to Us 

When making a purchase or registering an account, you provide:

- Name

- Address

- Phone number

- Email address

- Payment details (processed securely by third-party payment processors)

2. Information Collected Automatically

When browsing our website, we may collect:

- IP address

- Browser type and version

- Device type

- Pages visited and time spent on our site

- Clickstream data

3. Information from Third Parties

We may receive information from:

- Payment providers

- Delivery couriers

- Advertising networks

How We Use Your Information

We use your information to:

- Process orders and payments

- Provide customer service

- Improve website functionality

- Send order confirmations and updates

- Provide relevant marketing and promotional content

- Detect and prevent fraud

We do not sell your personal data to third parties. However, we may share information with trusted partners such as payment processors, couriers, and IT service providers for business operations.

Your Rights & Controlling Your Data

Under data protection laws, you have the right to:

- Access your personal data

- Request correction of inaccurate data

- Request deletion of your data

- Object to data processing

- Request data portability

To exercise any of these rights, please contact us at sales@electrical2go.co.uk.

Security Measures

We implement robust security measures to protect your data, including:

- Secure Socket Layer (SSL) encryption

- Firewalls and anti-virus protection

- Restricted access to personal data

Changes to This Policy

AudioVisual2Go reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.

Last Updated: